Micro-Learning
In this section, you'll find examples of bite-sized learning modules I've designed to deliver focused, easily digestible content. Microlearning is an effective approach for today's fast-paced, information-rich environments, allowing learners to acquire knowledge and skills in short, targeted bursts.
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SSA Following Up
"SSA Following Up" is an online micro-learning course developed using Rise 360 as part of the Student Success Advisor new hire training program. This course focuses on teaching new advisors effective follow-up techniques to support student success.​
SSA Completing the Call
"SSA Completing the Call" is an online course created with Rise 360 as part of the Student Success Advisor new hire training program. This course focuses on teaching new advisors how to conclude interactions with students effectively.
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